From Beginner to PRO
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ServiceNow Training Program (CSA + CAD + CIS-ITSM + ITIL) -
Learn both Servicenow admin and development modules from basics to advance topics with projects to become a Servicenow developer in short duration.
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Job Opportunities -
Servicenow Developer, Servicenow Admin, Servicenow Consultant etc.
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Pre-requisites -
None. Any one from IT & non IT can learn.
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Workshop & Corporate Training -
available
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Syllabus
ServiceNow Training Program (CSA + CAD + CIS-ITSM + ITIL)
- Overview and use cases
- Environment Setup and Instance access
- Tables, fields, and relationships
- Schema maps and data structure
- Extending tables and best practices
- Forms, lists, filters, and views
- UI policies and UI actions
- Personalization and customization
- Users, roles, and groups
- Access control (ACLs)
- System properties and configurations
- Import sets and transform maps
- Data sources and coalesce
- Data cleanup strategies
- Catalog items and record producers
- Variables and variable sets
- Catalog UI policies and client scripts
- Creating flows and actions
- Triggers and conditions
- Real-time automation scenarios
- JavaScript basics for ServiceNow
- Client vs Server scripting
- Debugging scripts
- Business Rules
- Script Includes
- Glide APIs and best practices
- Client Scripts
- UI Actions
- Form validations
- REST and SOAP basics
- Outbound and inbound integrations
- IntegrationHub overview
- Email notifications
- Reports and dashboards
- Performance analytics basics
- Scoped applications
- Application lifecycle
- Update sets and deployment
- What is ITSM
- Key ITSM processes overview
- Service lifecycle understanding
- ITIL framework basics
- ITSM vs ITIL
- Best practices and real-world alignment
- Lifecycle of incidents
- SLAs and prioritization
- Hands-on implementation
- Root cause analysis
- Change lifecycle
- Risk and impact analysis
- Service requests lifecycle
- Knowledge base creation
- Self-service portal usage
- Advanced configurations
- Real-world ITSM scenarios
- Best practices and optimization
- CSA, CAD, CIS exam preparation
- Mock tests and interview questions
- Real-time project implementation
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₹23000- ₹18000 (Limited Period) - Fees inclusive of GST
- Upcoming Batches
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Google Reviews
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Sharique Shaikh
Good learning platform specially thanks to Apurva Madam. -
Suhail Khatib
The faculty is great. Great place to Inroll and gain knowledge. Value for your money. Aadi sir is exceptional in teaching. Very down to earth and amazing person. Keep up the great work sir. I will definitely recommend it to all looking to enhance their tech skills. -
Amit Patyane
Good Learning Experience. Best Teacher Mr. Narendra Sir & Supportive staff. Flexible batches are good for job person as like me. -
Rupesh Kadam
The best and very intellectual way of teaching. Teaching is very smooth Krishna Sir and are very friendly. -
Ashwini Aher
It was a good Learning Experience -
Dhanshree Joshi
Mentor was very humble and kind. But the course completion was delayed to complete by month from the committed date. -
Iqra Shaikh
Great platform for upskill -
Pradeep Jadhav
Good institute