SalesForce CRM Certification Course - Overview

SalesForce is No 1 Cloud Based CRM Software to Helps Marketing Team & Senior Level Managers to Track Effectiveness of their Campaigns
Easy to Learn & Implement: - Provides APP Based Approach where you can Drag & Drop Your Required APPs on Salesforce Cloud and customize it as per your requirements.
Course Covers
- Salesforce Admin
- Salesforce Development
- Salesforce Latest Lightning, SOQL/SOSL etc Modules
High Pay Jobs Awaits Your Decision !

Syllabus

Learn All 3 - Admin, Development & Lightning

2 months (50 hours)

Download Syllabus (PDF)

Overview

Salesforce Cloud Configuration

Object and Fields

Relationships

Security Models

Email Templates

Salesforce Point and Click Utilities
- Validation Rules
- Workflow Rules
- Process Builders
- Visual Flows
- Approval Process
- Page Layouts
- Record Type
- Layout assignments
- Detail Page Custom Links and Buttons
Reports and Dashboard
- Reporting Overview
- Creating First Report
- Sorting in Reports
- Grouping in Reports
- Creating Dashboards
Sales Cloud
- Opportunity Mangement
- Campaign and Campaign members
- Account teams / Sales Teams Opportunity Management
- Processing Leads
- Conversions etc

Service Cloud
- Overview
- Case Management
- Knwoledge Management
Communities
- Concepts
- Enabling Communities
- Customer vs Partner Community
- Limitations and Costing
- Various Community Templates
- Configuration Of Napili Template
Data Management
- Data Loader
- Import Wizard
Visualforce Pages
- Standard vs Custom Controllers
- Pagination and standard set controllers
- Custom Controllers and extensions
- View States and Governor limits
- Significant Apex Tags and known technical glitches

Apex Class & Triggers
- Controllers
- Apex Triggers
- Order of Executions and Subsequent Impact
- Batch Apex
- Schedule Apex
SOQL / SOSL
- Concepts
- Limits and Usage
- various Known bugs and Workarounds
Lightning Components
- Overview
- Lightning vs Visualforce
- Lightning server side Issues
- Building Lightning Component
- Lightning in Visualforce
Test Classes
- Concepts
- Best practices
Case Studies